Category Archives: social media

2016Aug30
Renie Cavallari

People are your billboards

Why is it we are willing to spend so many marketing dollars on attracting new customers and not nearly as much on retaining our current customers? What can you do to ensure the customer in your lobby is definitely coming back? How do you create real loyalty?
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2011Dec15
Renie Cavallari

The Power of One Voice

A dissatisfied customer will tell 12 people on average... and that doesn’t include social media connections.
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