Revenue Management continues to change rapidly.  The days of “right room, right person, right price at right time” have long disappeared. Keeping up with the latest trends and keeping staff well educated is increasingly expensive and difficult. Outsourcing a property’s Revenue Management has become […]

Need to get focused? Just remember, "The main thing is the main thing." Ask yourself, "How do I plan and prioritize what I do at work and at home?" Zero in on the top 3 things that are most important in your business and at home. How are you staying focused? For example, what are you doing to stay […]

I just returned from doing marketing consulting services and speaking at SPATEC North America, where 300 dynamic business people explored how to expand their revenue and enhance the spa experience. The spa industry clearly understands women and, more importantly, what women want.