I have been playing my flute again. I took a break—a long break of 30 years or so—and when I picked it up, I thought, "This can't be that difficult. Isn’t it like riding a bike?" Not. At. All!

It was a profound moment when my boss said, “Renie, stop hoping I will congratulate you on a job well done. You need to understand that I pay you to think and the fact that you did is an acknowledgment of you doing your job!”

Don’t be afraid to fire someone within 90 days. Here’s what I have learned... a few too many times!

Do you want people to notice your work?

Rule #1, #2 and #3:  There is no room for emotion at the negotiation table. Leave it at home! Here are a few other ways to improve your negotiating results:

 

We all know that we can’t accomplish much of anything beyond mediocre without the right people. At some level, extraordinary businesses have a no-tolerance mindset towards mediocrity which results in a high number of outstanding performers.

How do you positively disrupt your customer experience? How can you innovate your sales pitch? How do you ensure your brand’s relevance?

Legendary choreographer Martha Graham once said, “Great dancers are not great because of their technique; they are great because of their passion.” Any dancer may have the technical skills to perform a set of choreography—and without passion, no dancer could withstand the hours of practice needed […]