Category Archives: marketing training
Using Innovative Customer Service Cartoons Change the Face of Customer Service Training Programs
Kumbayah doesn't work...heart and soul (real culture) does
Real life examples of Good Customer Service Training that can Help Create Customized Marketing Solutions
Nobody does it Better Customer Retention means Market Share
Do Fantastic Opportunities Exists for Spas in A Recession?
I just returned from doing marketing consulting services and speaking at SPATEC North America, where 300 dynamic business people explored how to expand their revenue and enhance the spa experience. The spa industry clearly understands women and, more importantly, what women want.