Category Archives: communication
Negotiate from Strength
Rule #1, #2 and #3: There is no room for emotion at the negotiation table. Leave it at home! Here are a few other ways to improve your negotiating results:
Once you decide where you are going, you must become a fanatical messenger to your team members. Communicate why you are evolving and what it means to them.
Fielding - Business is like Baseball Part 6
The Great Coach — Business is like Baseball Part 4
I recently witnessed a conversation that was unraveling. It was interesting to watch how the person who was holding another person accountable became the bad guy. No one won…
What's your problem?
The root cause of most problems is communication. It doesn’t matter if the problem is at home or at the office; for most of us, our ability to resolve challenges and issues reflects how well or how poorly we communicate.
What does your message really say?
Communication comes in many forms. Take this picture of the carpet at the Phoenix International Airport, for example: Yes, it is interesting that the carpet features airplanes and did anyone stop to think about the fact that they are all circling? Not an ideal message for passengers waiting for […]
Say what needs to be said…in a way another person can have it
For me, I like communication clear and direct and over the years I have learned that many people need it a little "softer." Understanding how another person needs to receive your feedback is paramount to effecting the change you want in those who are executing your plan.
It's ALWAYS about how you make them feel.
Maya Angelou said it best:
Talk that hurts
We all have our moments. Those petty times where we are not our best selves. Our frustrations and disappointments reflect our thoughts and our thoughts determine how we feel. And then things start to unravel… it happens to all of us.