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Aspire Blog

Leadership is a behavior, not a position.  We all have the potential to lead, and as we do, we leave a legacy of our leadership. What is your legacy going to be? Who are the leaders in your life…those people who have supported and mentored you, trained and inspired you?

Have you ever gone into a store and felt the clerk was rude to you? It doesn't have to be direct for you to feel it. It can be as simple as being ignored, not being helped, or worse yet, sensing an attitude of indifference!

We all know an outstanding service culture drives results, yet we don't always take our own advice. Where to begin? Service is a culture, not a training program. Your people must live great service through the way they interact with customers, every day. The journey starts with an organizational […]

We've all heard the phrase, "hire for attitude; train for skill." And really, you need one more step.